Privacy Policy
This privacy policy outlines how Cashed collects, uses, stores, and protects your personal information when you access and play our online slot game. We are committed to safeguarding your data and ensuring transparency in all our data processing activities. By using Cashed, you acknowledge that you have read and understood the terms set out in this privacy policy.
Information We Collect
When you interact with Cashed, we collect various types of information to provide you with a seamless gaming experience and ensure compliance with regulatory requirements. The data we gather falls into several categories, each serving specific purposes related to your account management, game functionality, and security.
We collect personal identification details including your name, date of birth, email address, postal address, and phone number during the registration process. Financial information such as payment card details, e-wallet credentials, and transaction history is collected when you make deposits or withdrawals. Technical data is automatically gathered when you use our services, including IP address, device type, browser information, operating system, and gameplay statistics. We also maintain records of your communication with our customer support team and any correspondence related to your account.
| Information Category | Examples | Purpose |
|---|---|---|
| Personal Details | Name, date of birth, address, email | Account verification and communication |
| Financial Data | Payment methods, transaction records | Processing deposits and withdrawals |
| Technical Information | IP address, device type, cookies | Service improvement and security |
| Gameplay Data | Betting patterns, game history, session duration | Safe gaming monitoring and service enhancement |
| Communications | Support tickets, emails, chat logs | Customer service and dispute resolution |
How We Use Your Information
Your information is processed for legitimate purposes that enable us to operate Cashed effectively whilst maintaining high standards of player protection and regulatory compliance. We use your data to create and manage your gaming account, verify your identity in accordance with anti-money laundering regulations, and process your financial transactions securely.
The information we collect helps us personalise your gaming experience, monitor for safe gaming practices, and identify potential problem gambling behaviours. We analyse gameplay data to detect fraudulent activity, prevent underage gambling, and ensure fair play across our platform. Your contact details enable us to send important service notifications, respond to your enquiries, and provide customer support when needed.
We employ your data to comply with legal obligations under Irish and European Union gambling regulations, including maintaining accurate records for auditing purposes. Technical information allows us to improve game performance, fix technical issues, and enhance the overall user experience. With your consent, we may use your preferences to inform you about game updates and features that might interest you.
Data Sharing and Third-Party Access
Cashed operates with strict controls over who can access your personal information. We do not sell your data to third parties for marketing purposes. However, we share specific information with carefully selected partners and service providers who assist us in operating our platform and meeting our legal obligations.
Payment processors receive the necessary financial details to handle your deposits and withdrawals securely. Identity verification services access your personal information to conduct age verification and anti-money laundering checks as required by Irish gambling legislation. Technical service providers who maintain our servers, software, and security systems may have limited access to your data solely for the purpose of maintaining platform functionality.
Regulatory authorities and law enforcement agencies may receive your information when we are legally obliged to disclose it or when necessary to investigate suspected illegal activity. In the event of a business restructure, merger, or acquisition, your data may be transferred to the new entity, subject to the same privacy protections outlined in this privacy policy.
| Third Party | Data Shared | Reason |
|---|---|---|
| Payment Processors | Financial details, transaction amounts | Processing deposits and withdrawals |
| Verification Services | Name, address, date of birth, identification documents | Age verification and regulatory compliance |
| Technical Providers | Usage data, technical information | Platform maintenance and security |
| Regulatory Bodies | Account details, transaction records, gameplay data | Legal compliance and licensing requirements |
| Customer Support Tools | Contact details, communication history | Providing assistance and resolving issues |
Your Rights and Data Protection
Under the General Data Protection Regulation and Irish data protection law, you possess several rights regarding your personal information held by Cashed. You have the right to access the data we hold about you and receive a copy of this information in a structured, commonly used format. You may request corrections to any inaccurate or incomplete personal details in your account.
You can object to certain types of data processing, including direct marketing communications, and withdraw consent where we rely on it as the legal basis for processing. In specific circumstances, you have the right to request deletion of your personal information, though we may need to retain certain data to comply with legal obligations or resolve disputes. You can also request restriction of processing or transfer your data to another service provider.
To exercise any of these rights, contact our data protection team through the details provided on our website. We will respond to your request within one month, though complex requests may require additional time. You have the right to lodge a complaint with the Data Protection Commission in Ireland if you believe we have not handled your data appropriately.
We implement robust security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. These include encryption of sensitive data, secure socket layer technology for data transmission, regular security assessments, and strict access controls limiting who can view your personal information. We retain your data only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law, typically for a period of seven years following account closure to meet regulatory requirements.